Terms & Conditions of Refund Policy.

In the event that OlwynneCade.com has to cancel an event, all monies paid will be refunded to participants via the corresponding payment method, usually within 7 days.
Course fees are held in escrow and only released to the principals of Lonebard NZ Ltd (the parent company) once the designated course/therapy has commenced.

Participant Refunds:

1. Participants who cancel within 7 days of the commencement date will be charged 10% of the total fee.
2. Participants who cancel under 7 days through to the day before an event will be charged 30% of the total fee.
3. Participants who cancel on the day of an event or are a 'No Show' will be charged 100% of the total fee.
4. OlwynneCade.com and Lonebard (NZ) Ltd will, in its absolute discretion, consider without prejudice, extenuating circumstances in the event of an application for refund (death in the family, serious accident etc.) by any participant at any time from payment date up to and including commencement date, on the production of satisfactory proof of said circumstance.